Refund Policy

Last Updated: September 22, 2026

At Chicken Coop Builders, we want our customers to have clear information about cancellations, returns, and refunds before purchasing a Chicken Coop. Because Chicken Coops may involve specific sizes, configurations, preparation, transportation, or customized requirements, refund eligibility can depend on the circumstances of each order.

1. Order Cancellation

Customers should contact Chicken Coop Builders as soon as possible if they wish to cancel an order.

Cancellation requests received before preparation or production has started may be eligible for cancellation, subject to the applicable order terms.

Once a Chicken Coop has entered production, preparation, customization, or shipping arrangements, cancellation may be limited or may result in applicable costs.

Any approved refund will be processed according to the payment method and refund terms applicable to the order.

2. Custom or Made-to-Order Chicken Coops

Chicken Coops that are customized, specially prepared, modified, or made according to specific customer requirements may not be eligible for a full refund or return once production has started.

This may include changes involving dimensions, layout, materials, features, configuration, or other specifications requested by the customer.

Customers are encouraged to carefully review and confirm all specifications before production begins.

3. Returns

Because Chicken Coops are large structures and may involve specialized preparation and transportation, returns are not automatically accepted.

If you believe a Chicken Coop is defective, damaged, incorrect, or materially different from the confirmed order, contact Chicken Coop Builders promptly after delivery.

We will review the circumstances and determine the appropriate resolution based on the condition of the product, order specifications, applicable warranty or service terms, and other relevant factors.

4. Damaged Products Upon Delivery

Customers should inspect their Chicken Coop as soon as reasonably possible after delivery.

If you notice significant damage that appears to have occurred during transportation, notify Chicken Coop Builders promptly and provide photographs or other information that may help us evaluate the issue.

Depending on the circumstances, we may arrange an appropriate solution, which may include repair, replacement of affected components, or another reasonable resolution.

5. Incorrect or Incomplete Orders

If you receive a Chicken Coop or component that does not match the confirmed order, contact us promptly.

We will review the order information and, where an error is confirmed, work with the customer to determine an appropriate solution.

Customers should not modify, dispose of, or return disputed components before receiving instructions from Chicken Coop Builders when doing so could affect the evaluation of the issue.

6. Refund Eligibility

Where a refund is approved, the amount may depend on the circumstances of the order.

Factors that may be considered include:

• Whether production has started
• Whether the Chicken Coop was customized
• Whether materials have already been purchased or prepared
• Whether shipping or transportation has been arranged
• Whether the product has been delivered
• Whether a defect or order error has been confirmed
• Any applicable costs already incurred in fulfilling the order

Approved refunds will be issued according to the agreed payment terms and applicable law.

7. Non-Refundable or Deductible Costs

Certain costs may not be refundable where they have already been incurred in connection with an order. These may include approved customization work, specially ordered materials, production costs, transportation arrangements, delivery charges, installation services, or other costs specifically agreed upon with the customer.

Any applicable non-refundable amounts or deductions will be communicated to the customer where reasonably possible.

8. Installation and Site-Related Issues

A refund will generally not be provided solely because a customer later determines that a Chicken Coop does not fit a property, access route, prepared foundation, or intended location when the product was supplied according to the confirmed specifications.

Customers are responsible for providing accurate measurements and information about their property and for preparing the delivery or installation area where required.

If installation services are arranged separately, any refund or cancellation terms for those services may be addressed separately.

9. Customer Change of Mind

Customers who simply change their mind after production, customization, preparation, or shipping has begun may not be eligible for a full refund.

For this reason, customers should carefully review product specifications, dimensions, features, delivery requirements, and other order details before confirming their purchase.

10. Refund Processing

Once a refund has been approved, Chicken Coop Builders will process it using the applicable payment method where reasonably possible.

The time required for the funds to appear in the customer's account may depend on the payment provider, financial institution, or payment method used.

Processing times outside the control of Chicken Coop Builders may vary.

11. How to Request a Refund

To request a cancellation, return, or refund, contact Chicken Coop Builders with the relevant order information.

Please provide:

• Customer name
• Order information
• Contact details
• Reason for the request
• Description of the issue, if applicable
• Photographs or supporting information where relevant

Providing complete information can help us review your request more efficiently.

12. Review of Refund Requests

Every refund or return request will be reviewed based on the specific circumstances of the order and applicable terms.

Submitting a refund request does not automatically guarantee approval. We will communicate the outcome and any applicable next steps after reviewing the request.

Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law.

13. Changes to This Refund Policy

Chicken Coop Builders may update this Refund Policy from time to time to reflect changes in our products, services, business practices, or applicable requirements.

The updated policy will be published on this page with a revised Last Updated date.

14. Contact Us

If you have questions about cancellations, returns, refunds, or an existing Chicken Coop order, please contact Chicken Coop Builders.